Shipping Policy

Shipping Policy: All in-stock orders placed before 12:00 noon EST Monday-Friday are shipped that business day. In the event a part(s) must be ordered from American Honda, it usually takes between 1-4 business days for the part(s) to be ready for shipment to you. Unfortunately, Acura will not ship directly to you, only to Authorized Acura Dealerships. 95% of orders are shipped complete within 2-3 business days of placement. Shipping of parts will only occur to the Billing Address. A tracking number is automatically e-mailed(same email entered on order form) the afternoon of shipment with a link provided for tracking purposes. Beware: Spam-Block Folders can grab Tracking Number email. In the event a part is backordered or temporarily unavailable we will contact you with an estimated time of arrival. Time in transit depends upon your location. As we are in Kansas City, transit times could be from 2 to 4 business days.  All orders must have a valid Home or Business address. Fedex does not ship to PO Boxes.  If Fedex is the carrier you must supply us with a physical address for delivery.  Oversize items and Heavy Weight items, including but not limited to bumper components, body panels, engines, transmissions, require extra shipping charges; please email or call us for a quote before ordering. Please be specific as to what you want to have shipped and have the complete address to which it will be shipped. These items are necessary to give an accurate quote for shipping costs. If the actual shipping charges are more than what was calculated at checkout, you will be called and asked if your will accept the additional shipping charges.

 

Discontinued Parts:  Not all discontinued and/or older parts and/or accessories are available for immediate shipment.  Please call or email to confirm availability on shipping of discontinued and/or older parts and/or accessories.  There will be no returns or exchanges on discontinued and/or older parts and/or accessories.  They are considered “Final Sale.

 

 

Core Policy:  Some parts offered on our site have a "core charge" applied to them. This is a refundable charge that the manufacturer applies to ensure that the old part is returned to us. Customers are responsible for all shipping charges related to returning cores to us. Remember all core returns must be assembled, clean, complete with no missing parts, undamaged, and in the original packaging. If you have any questions about core charges please feel free to email us at support@acurapartsnow.com and we will be happy to answer them.